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Currency and Currency Conversion Pricing is done in Canadian Dollars The currency conversion that is calculated during the checkout process is automatically provided by Paypal and will be the amount charged. Full Circle Star is in no way responsible for any discrepancy between the two amounts.
Pre-orders and Pre- selling Full Circle Star is happy to reserve styles not yet in stock by pre-selling. Full payment is required in order to reserve items. Full Circle Star will only reserve items that they have on order from the supplier. When the stock arrives, you will be shipped immediately. There are times that items are cancelled or short shipped from the manufacturer and we will not be able to honour your order; this is out of our control. In these cases, you will receive notice and a refund telling you that your item is no longer available. Delivery dates for Pre-orders are according to the suppliers schedule and we will try our best to honour them but we cannot be responsible for delivery delays beyond our control. Refunds can be issued at any time prior to shipping. Once we have shipped an item you must follow the refund and return policy as outlined below.
Refund and Return Policy Fullcirclestar.com has set forth the return policy below. If you shop within this website, you acknowledge that you understand and agree to the policies provided to you. If you have any questions regarding our return policy, please contact us at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Please read them carefully. At fullcirclestar.com, we want you to be 100% satisfied with your purchase. You may return items that are unused, unworn, with original tags attached and in their original packaging within 14 days of receipt for an exchange or full refund, excluding shipping costs. We reserve the right to determine whether or not a returned item is in its original condition. Refunds will be given by the same method that payment was taken. Fullcirclestar.com cannot accept returns on sale items. The cost of returning goods to us for exchange or refund is the responsibility of the purchaser. In order to return a product for an exchange or refund you must first request a Return Authorization (RA) number. No returns or exchanges will be accepted without an RA number. You can request an RA number by e-mailing, This e-mail address is being protected from spambots. You need JavaScript enabled to view it . When contacting us, we will need: • The invoice number of the item • The date the item was received • Your full name and address Refunds will be issued to the original credit card upon receipt of the item, minus the original shipping fee. Please allow one to two billing cycles from the day you return the merchandise for your account to be credited. The cost of returning goods to us for exchange or refund is the responsibility of the purchaser. Should you wish to exchange a size, please contact us at fullcirclestar.com to check that the item is in stock. We will gladly hold the required size and ship it upon receipt of the returned item. In the case of exchanges, a re-delivery charge at our standard rate will apply. *Please note, no returns or exchanges are offered on any “sale” items. How to Ship Returns Please send your prepaid and insured returns of unused merchandise, with receipt and all tags in tact, by a traceable method of shipment to the address provided to you along with your Return Authorization. When you are sending your items, we ask that you use an insured carrier such as Canada Post, USPS, Federal Express or UPS. This will enable you to track your package more easily and process your return more quickly. Please note that fullcirclestar.com cannot assume responsibility for uninsured packages that are lost or stolen in the mail.
Privacy Notice At fullcirclestar.com we believe that your privacy is very important. fullcirclestar.com does not, and will not ever, share personal information gathered on this site with any third party. Data we collect, and how it is stored: fullcirclestar.com only collects personal information when you register for our online store or otherwise voluntarily provide such information. The fullcirclestar.com website may use cookies and other technologies to store information necessary for the proper functioning of our online store software. At your discretion, we may also use cookies to store your username for ease of logging into the store again. Our servers automatically record information when you visit our website or use some of our products, including the URL, IP address, browser type and language, and the date and time of your request. Uses: fullcirclestar.com will only use the personal information you provide to complete online transactions placed on our store by you. We may also use the email address you provide to send shipping and order confirmations. Occasionally, we may contact you via the provided email address with information on fullcirclestar.com promotions, special events, or other changes to our website. You may opt out of these notices at any time. If you have any questions or concerns about the information contained in this notice, you may e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will respond to your request within 24 hours.
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